Privacy Policy
Effective Date: October 1, 2026
Oak Forest Dental Center (“Oak Forest Dental Center,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, online forms, advertisements, social media, and other digital communications.
This Privacy Policy applies to information collected through these services. Certain health information collected or maintained in connection with providing dental care may also be protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable federal and Illinois laws. Our use and disclosure of Protected Health Information (“PHI”), where applicable, is governed by our Notice of Privacy Practices.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Telephone number
- Email address
- Appointment requests
- Preferred contact times
- Dental services or treatments you indicate you are interested in
- Information you voluntarily provide when contacting us or submitting an online form ● Communications you send to Oak Forest Dental Center
We may also automatically collect limited technical information when you interact with our website, such as your device type, browser type, IP address, referring pages, pages visited, and similar usage information where applicable.
Please do not submit detailed medical information, Social Security numbers, financial information, or other highly sensitive information through general website contact forms or advertising lead forms unless specifically requested through an appropriate method.
How We Use Your Information
We may use information collected through our website, advertising, or other digital services to:
- Respond to inquiries
- Contact individuals who request information about our dental services ● Assist with scheduling appointments
- Provide information about dental treatment options
- Communicate regarding an inquiry or appointment
- Operate and improve our website and services
- Understand the effectiveness of our advertising and communications
- Maintain appropriate business records
- Protect against fraudulent or unauthorized activity
- Comply with applicable legal and regulatory requirements
Submitting an inquiry or advertising lead form does not by itself establish a dentist-patient relationship.
Facebook, Instagram and Other Advertising Platforms
Oak Forest Dental Center may advertise its services through third-party platforms such as Facebook and Instagram.
If you voluntarily submit an advertising lead form through a third-party platform, information such as your name, telephone number, email address, and responses to the form may initially be collected or processed by that platform and subsequently provided to Oak Forest Dental Center.
Information received by Oak Forest Dental Center will be handled in accordance with this Privacy Policy and applicable law. Information processed independently by a third-party platform is also subject to that platform’s own privacy policies and terms.
Calls, Text Messages and Email
If you provide your telephone number or email address in connection with an inquiry, Oak Forest Dental Center may use that information to respond to your request and communicate with you regarding the dental services in which you expressed interest.
Where consent is required by applicable law for marketing or promotional communications, we will obtain the appropriate consent.
Consent to receive marketing communications is not a condition of receiving dental treatment.
Message and data rates may apply to text messages depending on your mobile carrier and service plan.
Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, and measure the effectiveness of our advertising.
Third-party services used in connection with the website may also collect information in accordance with their own privacy policies.
We take additional care with technologies that could involve health-related or patient information and seek to use such technologies consistently with applicable privacy requirements.
How We Share Information
Oak Forest Dental Center does not sell personal information.
We may share information when reasonably necessary with service providers that assist us with functions such as website hosting and maintenance, appointment and practice-management services, communications, information technology and security, advertising and analytics, and other administrative or operational services.
Where information constitutes PHI, disclosures to service providers will be handled in accordance with HIPAA and other applicable requirements, including applicable business-associate requirements.
We may also disclose information when required by law, regulation, court order, or other legal process, or when reasonably necessary to protect our rights, patients, staff, or others.
Protected Health Information and HIPAA
Certain information created, received, or maintained by Oak Forest Dental Center in connection with providing healthcare may constitute Protected Health Information under HIPAA.
Where HIPAA applies, our use and disclosure of PHI is governed by our Notice of Privacy Practices, rather than solely by this website Privacy Policy.
Our Notice of Privacy Practices explains how medical information may be used and disclosed and describes patients’ rights concerning their health information.
Patients may request a copy of the Notice of Privacy Practices by contacting Oak Forest Dental Center.
Illinois Privacy and Patient Information
Oak Forest Dental Center handles personal information in accordance with applicable Illinois law.
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, destruction, use, modification, or disclosure.
Patient and dental records are handled in accordance with applicable federal and Illinois healthcare and dental-record requirements.
Data Security
We use reasonable administrative, technical, and physical measures designed to safeguard personal information in our possession.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Patients should avoid sending highly sensitive medical or financial information through ordinary email, social media, or general advertising forms.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and maintain appropriate business and patient records.
Different retention periods may apply to dental and medical records as required by law. Your Choices
You may contact Oak Forest Dental Center if you wish to:
- Update or correct contact information you have provided to us
- Ask questions about how your information is handled
- Request that we stop sending non-essential marketing communications ● Request information about our privacy practices
Additional rights may apply to information that constitutes PHI. Those rights are described in our Notice of Privacy Practices.
Information About Minors
When information concerning a minor is submitted through our website or online services, we ask that it be provided by or with the involvement of the minor’s parent or legal guardian, as appropriate.
Third-Party Websites and Services
Our website or advertisements may contain links to websites or services operated by third parties.
Oak Forest Dental Center is not responsible for the privacy practices of independent third parties. We encourage users to review the privacy policies of services they choose to use.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.
When changes are made, the updated policy will be posted on this page and the “Effective Date” above will be revised.
Contact Us
If you have questions about this Privacy Policy or Oak Forest Dental Center’s privacy practices, please contact:
Oak Forest Dental Center
15544 S Cicero Ave
Oak Forest, IL 60452
United States
Phone: +1 708-518-3001
Email: oakforest.info@gmail.com